Advance Auto Parts Auto Warranty Review: Prices and Ratings (2025)

Advance Auto Parts doesn’t just offer car batteries and replacement parts that get your vehicle back on the road after a setback. This auto parts chain also offers standard and advanced warranties for the car parts and accessories it sells.

These warranties promise to refund or replace new parts that fail because of manufacturer defects, within certain limitations.

But Advance Auto Parts’ customer satisfaction ratings on the Better Business Bureau (BBB) website are very low, with many reviewers citing difficulties with using the warranty.1

Here’s what you need to know about the Advance Auto Parts warranty options.

Advance Auto Parts auto warranty at a glance

Advance Auto Parts operates more than 4,200 stores across 43 states, Puerto Rico, Canada, and the U.S. Virgin Islands. While the majority of its retail locations are in the U.S., the retailer doesn’t have any storefront locations in Alaska, Arizona, California, Hawaii, Nevada, Oregon, Washington, or the District of Columbia.

Advance Auto Parts offers a general limited warranty policy for all auto parts purchased from the retailer. This gives customers a 90-day warranty, unless the manufacturer offers a longer warranty length, from the time of purchase. If the part fails because of a defect, Advance Auto Parts will refund or replace it.2

Additionally, the retailer also offers limited warranty policies for specific products, including:

• A/C compressors

• Batteries

• Cylinder heads

• Melling engine parts

• Remanufactured engines

• Carquest filters

• Remanufactured transmissions

One notable feature of the Advance Auto Parts battery warranty is the free replacement period. During this period, the retailer guarantees it’ll replace any battery it sells that fails due to materials or workmanship defects during normal installation, use, and service.

This period begins on the day you purchase the battery and expires at the date listed on your receipt or when you sell your vehicle, whichever comes first.3

Advance Auto Parts auto warranty plans and coverage

Here are the specific Advance Auto Parts auto warranty plans and coverage limits.

What does Advance Auto Parts auto warranty not cover?

The warranties available through Advance Auto Parts have some important limitations:2

• Improper use: Misuse, failure to engage in regular maintenance, abuse, abnormal operation, and unauthorized repairs can all void your warranty.

• Normal wear and tear: The warranty doesn’t cover normal wear and tear.

• Incorrect part installation: If you’re given the wrong part initially and install it without realizing it, the warranty won’t cover this kind of mistake.

Make sure you read through the warranty limitations carefully so you know what may void your warranty.

How customers feel about Advance Auto Parts’ auto warranty

Customers have mixed feelings about the warranties from Advance Auto Parts, with some receiving excellent customer service and others finding the process confusing and unpleasant.

Where Advance Auto Parts stands out

The positive reviews are generally in the minority, but they emphasize the benefit of personal customer service. Unfortunately, none of the positive reviews mention Advance Auto Parts’ warranties.

Some of the common themes of the positive reviews include:

• Helpful staff

• Free same-day installation of parts

• Competitive pricing

Where Advance Auto Parts falls short

Many more negative reviews focus on the difficulty of finding parts, rude staff, and confusion over the warranty limitations.

Some of the common complaints in the negative reviews include:

• Warranty not honored at a different store

• Battery not replaced within the free replacement period

• Gift card rather than refund issued for a defective part

How Advance Auto’s auto warranty compares to other companies

O’Reilly Auto Parts and AutoZone also offer warranties for their auto parts, similar to the warranty offered by Advance Auto Parts. Here’s how Advance Auto stacks up compared to its competitors.

Advance Auto Parts vs. O’Reilly Auto Parts

The O’Reilly Auto Parts limited warranty offers a generous one-year warranty term and guarantees the replacement product for up to 90 days or the remainder of the original warranty. Both companies have negative overall customer reviews, although O’Reilly has a slightly better rating on the Better Business Bureau (BBB).

Advance Auto Parts vs. AutoZone

Only batteries are eligible for warranties in addition to AutoZone’s 90-day limited warranty for all the parts it sells, unlike Advance Auto Parts. But depending on which brand of battery you purchase from AutoZone, your warranty may grant you access to reimbursement for roadside assistance, labor, and trip reimbursement if your battery fails during the warranty.

How to file an auto warranty claim with Advance Auto Parts

Filing a warranty claim with Advance Auto Parts should be easy as long as you have your original sales receipt. You simply need to return the part with your receipt to any Advance Auto Parts store.

If you ordered the part online, you’ll need your online order confirmation, but you can still handle the warranty claim in any retail location. If there aren’t stores in your area, you can contact 1 (877) 238-2623 for warranty assistance.

Advance Auto Parts warranty FAQs