Endurance Auto Warranty Review: Prices and Ratings (2025)

An Endurance auto warranty helps cover certain repair costs not covered by factory warranties.1 It covers vehicles up to 20 years old, offers several plans, and gives customers peace of mind about their protection.

But the fine print lists many exclusions that limit the usefulness of this coverage, as noted in numerous customer reviews. Customers complain that the company glosses over important details. For example, the company doesn’t cover repairs for the first 30 days or on weekends, and canceling your contract is a complex process.

Endurance auto warranty at a glance

Endurance offers vehicle service plans (extended auto warranties) for most vehicle types.3 While the company describes many different plan options on its website, it currently lists only three coverage options on its “coverage plans” page: Secure Plus, Superior, and Supreme.

Endurance labels its California plans slightly differently, but the options are similar and include a few extra add-ons.

Endurance auto warranty plans and coverage

Everyone has different needs when it comes to their vehicles, and that’s why Endurance offers three different coverage levels:

Endurance doesn’t cover all of these categories equally under each plan. For example, the Superior and Secure Plus plans list specific engine parts and drive axle components that the warranty covers. But the Supreme plan offers broader coverage, listing in the fine print that all parts are covered (as determined eligible by Endurance) unless specifically excluded.

What does an Endurance auto warranty not cover?

Endurance won’t cover everything, even with its highest-level Supreme plan. Many exclusions are written into the warranty terms, including any claims resulting from:

• Vandalism

• Overloading

• Business use

• Cosmetic damage

• Botched repair jobs

• Normal maintenance

• Pre-existing conditions

• Driving your car on dirt roads

• Car collisions or other accidents

• Aftermarket/custom modifications

• Outdoor damage (such as sun exposure or mold)

• Neglect (such as not following recommended maintenance schedules)

Cost of an Endurance car warranty

Endurance car warranty rates depend on several factors, including the type of vehicle you drive, its age, mileage, and other relevant details. We gathered quotes for different vehicles using a sample profile based in Ohio. In each case, the coverage term was 30 months.

Endurance discounts

Endurance offers several coverage discounts:

• $300 off new vehicle service contracts

• Seasonal shopping discounts, on occasion, such as around Christmas and Thanksgiving

• Discount for coverage activation during the initial quote phone call

How customers feel about Endurance’s auto warranty

Customer service ratings suggest that people generally had a positive experience with the purchase process. Many reviews mention how easy it was to buy a plan. Some also comment on the peace of mind provided by roadside assistance and vehicle breakdown coverage.

But ratings and reports from people going through the claims process tell another story. Customers frequently report that the customer service team is unhelpful and hard to reach. Others have said that Endurance denies claims the sales staff said would be covered but were excluded in the contract’s fine print.

Where Endurance stands out

Positive customer experiences frequently come from people new to Endurance coverage who haven’t yet filed a claim. These new customers commonly note things like:

• Buying the policy is quick and easy.

• Customer service reps are easy to talk to and answer questions well.

• Coverage for high-mileage cars is easy to get.

Where Endurance falls short

Customers who’ve used their Endurance extended warranty generally tend to be much less satisfied, based on reviews from Trustpilot and the Better Business Bureau (BBB). Common themes appearing in complaint information include:

• Policies are expensive and difficult to cancel after the 30-day waiting period.

• Endurance uses the fine print to deny claims customers thought would be covered.

• Customer service is less friendly, representatives are hard to reach, and weekend repairs aren’t covered since preauthorization is available only on weekdays.

How Endurance compares to other companies

Endurance isn’t the only extended warranty and maintenance plan on the market. Here’s how it stacks up with competitors.

Endurance vs. CARCHEX

A significant difference between Endurance and CARCHEX is that CARCHEX subcontracts its extended warranty plans to other companies that manage your coverage. In contrast, Endurance is a direct administrator, so you’ll deal with it directly when you file a claim. Although many CARCHEX reviews mention negative customer service experiences, with Endurance, you’re at least dealing directly with the company.

Endurance vs. CarShield

Like CARCHEX, CarShield sells extended auto warranties for another company — American Auto Shield — which determines what your policy covers. While overall customer review scores for both companies are lower than Endurance’s, CarShield has more reports of successful claims and customers being able to use the coverage they paid for.

How to file an auto warranty claim with Endurance

Here’s how to use Endurance repair coverage:

Endurance auto warranty FAQs