Liberty Mutual is the fourth-largest commercial auto insurance company, with just under 4% of the total U.S. market share.1 The company offers commercial car insurance coverage to businesses across various industries, including construction, professional services, manufacturing, and public entities.
One of Liberty Mutual’s biggest strengths is its customized risk control programs based on factors like fleet size and location, which can help you avoid costly claims. But the insurer receives many more complaints than expected for commercial auto insurance, according to the National Association of Insurance Commissioners (NAIC).
Here’s what you should know about Liberty Mutual’s commercial options and how to find cheap commercial car insurance.
Liberty Mutual sells commercial auto insurance policies through a network of independent agents. You can request a personalized rate quote through Liberty Mutual’s website, but you’ll need to wait for an agent to follow up before you can see your quote.
When you apply for a Liberty Mutual commercial auto insurance policy, the insurer will consider a variety of rating criteria, including your industry, location, and vehicle types. The insurer will also look at the driving records of each employee you want to insure.
Liberty Mutual’s assessment determines how risky your business will be to insure, which affects your premium. For example, a construction business might pay higher rates than a retail business. Similarly, you’ll pay less to insure a single car than an entire fleet of vehicles.
Once the risk assessment is complete, you’ll see the quoted premium for the coverage you chose. At this point, it’s a good idea to speak with an agent to make sure you have adequate coverage based on your business’s unique risk exposure. Your policy will take effect once you pay the initial premium.
Liberty Mutual doesn’t advertise any commercial auto insurance discounts on its website. But many of the best commercial car insurance companies offer savings opportunities that can reduce your premium. Commercial auto discounts often focus on fleet safety, driver training, vehicle safety features, and bundling with other business insurance policies.
When choosing a commercial auto insurance company, it’s important to consider the insurer’s third-party ratings.
AM Best gives Liberty Mutual an A (Excellent) financial strength rating, which means it’s able to meet its financial obligations. The company scored one point below average for overall customer satisfaction in the J.D. Power Small Commercial Insurance Study, but it beat out several other top insurers, like The Hartford and Farmers.3
The most significant point of concern for Liberty Mutual is its NAIC Complaint Index score. The company received more than three times as many complaints as expected for a company of its size. Many of the largest commercial auto insurers also receive more complaints than expected, including Progressive and Old Republic, but Liberty Mutual’s index score is still higher.
Learn more about Liberty Mutual’s commercial auto ratings below.
When it comes to coverage options, Liberty Mutual provides only the basics, like liability insurance and physical damage coverage for business vehicles. The company doesn’t advertise any endorsements or industry-specific coverage options, but you can speak to an agent to find out what other options the company may offer.
Here are the types of commercial auto insurance you can get from Liberty Mutual:
Liberty Mutual offers a full suite of commercial insurance products for small businesses. The company sells general liability insurance, commercial property insurance, workers’ compensation insurance, professional liability insurance, cyber insurance, inland marine insurance, and more. You might also be able to bundle multiple business insurance policies to earn a discounted premium.
Liberty Mutual can be a good commercial auto insurer for certain small businesses. Here’s some additional information that can help you decide if Liberty Mutual is right for you.
Yes. Liberty Mutual is a legitimate commercial auto insurance company. It’s currently the fourth-largest commercial auto insurer by market share, with 3.88% of the total market. As of 2024, the company had nearly $2.8 billion in premiums written. Liberty Mutual has licenses to sell commercial auto insurance in all 50 states and Washington, D.C.
Small businesses can file a commercial auto insurance claim 24/7 by calling 1 (844) 325-2467. Only midsize and large businesses can file commercial auto insurance claims online.
You might be able to get same-day commercial auto insurance coverage from Liberty Mutual, but it depends on various factors, like your business type and fleet size.
Yes. Liberty Mutual covers a variety of specialty vehicles. You can purchase commercial auto insurance for construction vehicles, like dump trucks and forklifts, as well as food trucks, trailers, and catering vans.
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