Anchor General Insurance Agency Inc. is a San Diego-based company that specializes in non-standard car insurance. Currently, Anchor sells auto insurance only in Arizona, California, and Texas.
Overall, Anchor customer reviews are very negative. It has an extremely high number of complaints, and it doesn’t have great financial stability. If you’re looking for a non-standard car insurance company, it might be a good idea to compare quotes from other companies that have a better reputation — especially if you live in a state where other insurers operate.
How Anchor rates compare to competitors
Anchor’s rates are slightly cheaper compared to some of its competitors, like 21st Century and Safeway. In the chart below, you can see how monthly full-coverage rates for some other insurers compare to Anchor.
Average cost of Anchor auto insurance
Anchor’s average liability rate is $101 per month, according to Insurify data. But insurance companies typically base your rate on a variety of factors, including your driving record and age. So if you’re in an accident, get a ticket, or are involved in a serious offense like a DUI, your rates could jump. Teen drivers can also expect to pay more for insurance.1
Here’s a closer look at what drivers pay for liability coverage with Anchor, depending on their driving history and age, and how these rates compare to the national liability averages:
Anchor car insurance cost by state
The average cost of car insurance and the minimum coverage requirements are different in every state. To see how much Anchor auto insurance will cost in your state, you’ll need to call the company or speak with an agent for a personalized quote.
The table below shows what drivers pay for minimum-coverage Anchor car insurance in the state where coverage is available, compared to the state’s overall car insurance average.
Anchor car insurance discounts
Anchor doesn’t advertise any specific car insurance discounts online. But you may still be eligible for some savings. The company recommends that you contact an Anchor agent directly to learn about discount options.2
How customers feel about Anchor
Anchor insurance reviews are negative. Anchor has significantly more complaints than expected for its size, according to the National Association of Insurance Commissioners (NAIC) Complaint Index. Anchor’s complaint index is 18.43, and the industry index is 1.0.
The company has a Better Business Bureau (BBB) rating of 1.04 out of 5 stars, based on nearly 50 customer complaints. The BBB has closed 168 complaints in the last three years and almost 100 complaints in the last year.3
On Trustpilot, Anchor has a “poor” rating of 2.7 out of 5 stars based on 156 customer reviews.
Anchor customer reviews
Anchor has poor customer reviews overall. Many reviewers cite experiences with bad claim handling, unprofessional customer service representatives, and policy cancellations without a valid reason.
Here’s a look at some published reviews from real, verified users:
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Anchor ratings
Anchor has a B financial stability rating from AM Best, which indicates that it has a fair ability to meet policyholder obligations and settle claims.4 When choosing an insurance company, it’s generally a good idea to pick an insurer with an AM Best rating of A or better.
Additionally, Anchor has an alarming number of complaints per the NAIC Complaint Index. The company’s 2023 complaint index was 18.43, which indicates that it had an above-average number of complaints.
Anchor car insurance coverage options
When considering Anchor, it’s important to understand that the company isn’t a standard insurer. Unlike typical insurance companies, Anchor offers only non-standard private passenger automobile liability and physical damage coverage. Anchor doesn’t advertise any additional insurance options on its website, such as accident forgiveness, roadside assistance, or gap insurance.
Other options for Anchor customers
Anchor exclusively sells auto insurance to high-risk drivers. It doesn’t sell any other insurance products, like home insurance, renters insurance, life insurance, or business insurance.
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