Headquartered in San Diego, California, Arrowhead General Insurance Agency has focused on specialty commercial insurance coverage since its 1983 founding.1 Arrowhead primarily offers commercial auto and commercial property insurance products, but the company does sell personal property, umbrella, and residential earthquake insurance. Coverage availability and offerings vary by state.
Here’s what you need to know about Arrowhead’s insurance offerings.
Most of Arrowhead’s commercial insurance products are auto-based, such as the company’s automotive aftermarket program and truck rental coverage for businesses. The insurer doesn’t currently offer any private car insurance policies. Unless you already have personal auto coverage from Arrowhead, new clients can’t get a personal auto policy with this company.
But Arrowhead Insurance does offer other personal insurance policy options. Learn more about the private insurance policies you have access to below.
Arrowhead Insurance no longer sells private auto insurance coverage. To get a quote for any of Arrowhead’s current private insurance offerings, you’ll need to contact an insurance agent.
The best way to find competitive rates for a personal auto insurance policy is to compare quotes from multiple companies at once.
Arrowhead Insurance doesn’t have great customer reviews. Customers cite problems with homeowners insurance claims and customer service, but reviews specifically referencing personal auto insurance are no longer relevant.
On the BBB website, Arrowhead has a rating of 1 out of 5 stars based on 13 one-star reviews. The company doesn’t have any positive reviews on its BBB profile page. Arrowhead doesn’t have a company profile for reviews on Trustpilot.
Arrowhead doesn’t have a claim form you can fill out on its website. If you have to file a claim, you’ll need to contact the right insurance agents by telephone. Here’s how to find the correct contact information:
Visit the website. Navigate to Arrowhead’s website and click “Claims” at the top of the screen.
Select your claims category. From the dropdown menu, select the category relevant to your needs (for instance, “Automotive Aftermarket,” “Personal Umbrella,” or “Towing”).
Retrieve contact information. The information for each category includes the mailing address, email address, fax number, and phone number.
Though Arrowhead provides a few private insurance policies, it doesn’t sell personal auto insurance products at this time. The following general information can answer your remaining questions about Arrowhead.
Yes. Arrowhead General Insurance is a legitimate insurance broker that uses the underwriting services of DB Insurance Company to offer some private insurance coverage.2 It doesn’t sell personal auto coverage, but it does sell commercial auto insurance products.
Arrowhead doesn’t have a financial strength rating from AM Best or a claims satisfaction score from J.D. Power, which makes it hard to determine the quality of Arrowhead’s claims handling. The company has a rating of 1 out of 5 stars on the Better Business Bureau website, where the majority of complaints are about getting claims paid.
The Arrowhead General Insurance website doesn’t outline the process for canceling your insurance policy. Arrowhead policyholders will probably need to call their insurance agent for help with the cancellation process. Before you cancel your coverage, you should always make sure you have a new policy in place. You should get insurance quotes from multiple companies or an independent agency to find the best rate for your needs and save money on coverage.
Yes. Brown & Brown Inc. acquired Arrowhead General Insurance Agency in 2011. Brown & Brown is an insurance brokerage firm headquartered in Daytona Beach, Florida, that has been selling insurance coverage since 1939.3
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