Encompass offers policies in 40 U.S. states and has been a part of Allstate since 1999. Today, it operates with a network of more than 2,400 independent agents.

It stands out for its unique coverage and discount options and innovative EncompassOne Package Policy, which allows you to combine multiple levels of protection under one plan. But the company also has some downsides to consider, including the lack of online customer reviews and a J.D. Power score.

Even if you’re set on Encompass, it’s still important to compare rates from multiple companies to find the best one for your budget. Keep reading to learn more about Encompass’ pros and cons and whether it’s the right fit for you.

How Encompass compares to other insurance companies

  • Our editorial team spent 350 hours developing the Insurify Quality (IQ) Score and scoring insurance companies. The IQ Score objectively analyzes and calculates a score for insurers using more than 15 crucial criteria. Criteria are weighted by importance to the consumer — factors such as customer reviews and affordability influence the score more than availability and third-party ratings.

    We rate each company on a 1-to-5 scale based on five categories: financial ratings, customer satisfaction, affordability, customer support and transparency, and availability. We update ratings once a year or as more recent information becomes available.

    • Third-party financial ratings: We use data from AM Best, S&P, Moody’s, and more to compare insurance companies’ credit and ability to pay out future claims.

    • Customer satisfaction: To calculate this score, Insurify analyzed more than 28,000 customer reviews across 155 car insurance companies. We also considered third-party ratings from J.D. Power, the National Association of Insurance Commissioners (NAIC), and Trustpilot.

    • Affordability: Our data scientists analyzed more than 90 million real-time auto insurance rates from our partners across the U.S., as well as available discounts, to calculate an affordability score.

    • Customer support and transparency: This measures coverage options, ease of claims filing, and the insurer’s transparency surrounding discounts, coverages, and claims process.

    • Availability and reach: Insurify identified the number of states in which insurers offer coverage and company size by market share to score availability and reach.

How Encompass rates compare to competitors

Encompass offers fairly affordable rates, at $96 per month for liability insurance and $197 monthly for full coverage. Its rates are cheaper than the national averages of $103 per month for liability coverage and $182 per month for full coverage. Encompass sits in the middle of the pack, with most of its competitors offering rates at a similar price.

The table below shows some of Encompass’ competitors and its full-coverage rates.

Average cost of Encompass auto insurance

Encompass may offer decent rates on average, but your premiums will depend on your driver profile. Drivers with clean records typically secure the cheapest rates, and drivers with an incident on their record, such as a speeding ticket, an at-fault accident, or driving under the influence (DUI), experience higher rates. Insurance companies consider high-risk drivers as more likely to file a claim and charge higher rates to make up for the possible financial loss.

Age also affects your rates. Teen drivers see high rates because they’re more likely to engage in risky driving behaviors and have less experience. Senior drivers pay the lowest rates because they have the most experience.

The table below illustrates how Encompass’ liability rates compare to the national average liability rates for various driver profiles.

Encompass car insurance cost by state

The amount you’ll pay for car insurance will vary by state because of minimum-coverage limits, accident rates, the number of uninsured drivers, weather patterns, and other factors. While looking at Encompass’ average premiums nationwide can be a helpful starting point, it’s important to understand their typical rates where you live.

In the table below, you can see the average Encompass liability premium in each state where it’s available compared to the state’s overall average liability rates. Encompass doesn’t offer coverage in Alaska, Florida, Hawaii, Massachusetts, Mississippi, Montana, North Carolina, North Dakota, South Dakota, or Wyoming.

Encompass car insurance discounts

Car insurance discounts are an important factor when choosing an insurer because they can save you up to 30% on your premiums, according to Insurify data. Encompass offers more than a dozen car insurance discounts to help you save based on your driving habits, vehicle, payment history, and more.

You can take advantage of the following Encompass discounts:

  • Safe driving

  • Future effective date

  • Auto-pay

  • New car

  • Homeowner

  • Good payer

  • Defensive driving course

  • Anti-lock brakes

  • Anti-theft device

  • Passive restraint system

  • Good student

  • Driving training course

  • Student away at school

How customers feel about Encompass

When you’re shopping for car insurance, it’s worth doing some research to learn how other customers feel about the company. Perhaps due to its size, Encompass doesn’t have as many online reviews as many of its larger competitors. You can’t learn much about the company on review sites like Trustpilot.

The company doesn’t have Better Business Bureau (BBB) accreditation, but it has an A+ rating and 1/5 stars.2 That said, the BBB website redirects to the National General reviews page — not Encompass — so the 1/5 star rating may not accurately reflect Encompass’ customer service.

According to the National Association of Insurance Commissioners, the company has received an above-average number of complaints in 2024, scoring 1.36.3

It’s worth noting that Encompass’ parent company, Allstate, is one of the top auto insurers in the industry. The company ranks among the top insurers for claims customer satisfaction but scores below average for overall customer satisfaction in most regions, according to J.D. Power studies.4 Like Encompass, Allstate has an above-average NAIC number of 1.4.5

Encompass customer reviews

It’s difficult to find customer reviews for Encompass. The insurer has no reviews on the BBB and one negative review on Trustpilot.6 The company does display positive testimonials on its website that praise its claims process and customer service.

Encompass ratings

Rating agencies such as AM Best, J.D. Power, and the NAIC rate auto insurance companies based on their financial strength, customer satisfaction, complaints, and more. These reviews give an unbiased view of how a company is doing, especially when compared to other insurers. Considering these rankings from third parties when shopping for car insurance is important.

The table below shows that Encompass has a strong financial strength rating from AM Best, no rating from J.D. Power, and has a poor NAIC rating.13

Encompass car insurance coverage options

Encompass offers all standard auto insurance coverages, including state-minimum required coverage. Though insurance requirements vary by state, nearly all states require drivers to have bodily injury and property damage liability insurance. A liability-only policy is the cheapest option from Encompass. Many states also require uninsured motorist coverage and personal injury protection.

In addition to the state requirements, Encompass also offers full-coverage insurance, which commonly includes comprehensive and collision insurance. Collision coverage pays for damages to your vehicle after an accident, while comprehensive coverage applies when something other than an accident damages your vehicle.

On top of its standard auto insurance coverage options, Encompass also offers several specialty coverages that may be helpful:

Encompass offers a good lineup of coverage options compared to its larger competitors. While some of its coverages, such as roadside assistance and gap insurance, are fairly standard among insurers, others, like new car replacement and Encompass’ unique accident forgiveness offerings, are less common. But it lacks other popular coverages, including rental reimbursement coverage.

Other options for Encompass customers

In addition to auto insurance, Encompass offers several other coverage types. First, Encompass offers both homeowners and renters insurance. It also offers insurance for other vehicle types, including motorcycles, recreational vehicles, and boats. Finally, Encompass offers personal umbrella insurance, home business insurance, identity theft protection, and a lifestyle endorsement.

Encompass customers who want multiple coverage types can purchase the EncompassOne Insurance Package Policy, a comprehensive plan combining three insurance products: home insurance, auto insurance, and insurance for certain personal belongings.

Encompass insurance FAQs

Before purchasing Encompass auto insurance, read these frequently asked questions to learn more about its policies.

  • Is Encompass legitimate?

    Yes. Encompass is a legitimate insurance company and a subsidiary of Allstate, one of the nation’s largest insurers. It also has evaluations from major third-party insurers, including AM Best and the National Association of Insurance Commissioners.

  • What is the average cost of Encompass car insurance?

    Encompass has an average liability insurance premium of $96 per month and $197 per month for full coverage, which is lower than the national average. But your premiums will differ based on your driving history, location, age, credit, and other personal information.

  • Is Encompass good at paying claims?

    Encompass has an AM Best financial strength rating of A+ (Superior), demonstrating a strong ability to pay its claims.1 But the company isn’t rated by J.D. Power for claims satisfaction. Encompass’ parent company, Allstate, has an AM Best financial strength rating of A+ (Superior) and a decent J.D. Power rating.46

  • How do I cancel my Encompass insurance policy?

    You can cancel your Encompass policy by either calling 1 (833) 415-9958 or by contacting your Encompass insurance agent directly. You can’t cancel or make changes to your policy through your account on the Encompass website or mobile app.

  • Is Encompass the same as Allstate?

    Not quite. Encompass is a subsidiary of Allstate Corporation, meaning it’s owned by the larger insurance company, but the two operate and offer policies under separate names.

    Both companies offer similar types of policies, though Allstate may have more options and better digital features.

Erin Gobler
Erin Gobler

Erin Gobler is a personal finance writer and journalist based in Madison, Wisconsin. With more than five years of experience, Erin has covered topics such as investing, credit cards, mortgages, insurance, and more. Her work has been featured in major publications like Business Insider, Fox Business, and Time. Erin received her bachelor’s degree from the University of Wisconsin-Oshkosh in 2013, studying journalism and political science. She also received a certificate of financial planning from Boston University in 2022.

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