Allstate owns Esurance and has been phasing out insurance policies from the brand over the past few years. You can still access the Esurance website, but can no longer buy new Esurance policies. When you request a quote through Esurance, the website directs you to another Allstate-owned brand to finalize your quote and coverage options.
Esurance was a long-standing insurance company in business for nearly 90 years. The company had a reputation for a quick claims process and for helping drivers save money. Allstate acquired Esurance in 2011; since then, it has become part of the Allstate family.
Keep reading to learn more about Esurance, alternatives to the company, and how to save on your car insurance.
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Every car insurance policy from Allstate meets the legal requirements for liability-only car insurance. Allstate stands out due to its long list of discounts and unique driving programs through apps. Milewise, Allstate’s pay-per-mile insurance program, helps you save money if you don’t drive much. Drivewise, the company’s safe driving app, can also help reduce costs when you’re safe behind the wheel.
Allstate’s car insurance pricing is average — it’s not the cheapest or the most expensive option. Customers pay an average of $71 for liability coverage.
Allstate is financially stable, with an AM Best financial strength rating of A+ (Superior), indicating the company is in good financial standing and can afford to pay claims.2 But Allstate insurance reviews for customer satisfaction are mixed. Allstate earns above-average rankings in some regions but is below average in others, according to the J.D. Power 2024 U.S. Auto Insurance Study.
Customer service reviews from Trustpilot and the Better Business Bureau are primarily negative, and a lot of reviewers mention that Allstate makes errors throughout the claims process. But the company’s NAIC Complaint Index rating is lower than average, indicating fewer customer complaints for Allstate compared to similar companies.3
Allstate’s insurance products are robust, and you can find nearly every type of coverage. Allstate offers more coverage options than most insurers, and you can easily add extras to your policy.
You can choose a liability-only policy or full-coverage car insurance, which includes liability, collision, and comprehensive. Here are the differences:
Liability coverage: A liability policy covers the cost of vehicle repairs and medical bills for the other driver when you cause an accident. But it doesn’t pay for any of your expenses.
Comprehensive coverage: Comprehensive coverage is part of full-coverage car insurance. It pays for your repairs when something other than a collision — like theft, vandalism, or a natural disaster — causes damage to your car.
Collision coverage: If you cause an accident with another car or damage your car by hitting an object, a collision policy helps pay for your repairs.
You can also add optional policies for an additional cost, depending on your needs. Here are some options from Allstate:
Your location affects how much you pay for car insurance. Costs vary from one state to the next, and even within the same state, costs are different depending on your ZIP code. For example, you can expect to pay more for coverage when you live in a city compared to the suburbs.
Here are the average rates for Allstate car insurance in most states.
Esurance was a reputable insurance company with a long history. In 2011, Allstate, one of the biggest insurance companies in the nation, bought Esurance.
Even though Allstate no longer offers new insurance policies through Esurance, you can still use the website to get a quote from another Allstate-owned brand. If you’re not interested in working with Allstate, you have options.
Here are the best alternatives to Esurance.
As you determine whether to use Esurance or Allstate as your insurance company, consider the answers to these common questions.
Sort of. Allstate has been phasing out Esurance since 2019. Even though you can still visit the site and get information about a quote, you can’t get a policy from Esurance anymore. The website connects you with Allstate or another Allstate-owned brand.
Esurance was a separate insurance company until 2011, when Allstate acquired it. Allstate is now the parent company of Esurance and no longer offers new policies through the Esurance brand.
You can cancel your Esurance insurance policy by calling 1 (800) 378-7262. Once you call, an agent can help you cancel your Esurance insurance policy.
Allstate and Esurance are the same company. Allstate has owned Esurance since buying it in 2011. Before Allstate acquired Esurance, the insurers were similar. Both companies offered extensive discounts, solid coverage options, and competitive pricing.
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7+ years experience in data analysis
Ph.D. in Computational Biology
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