Freeway doesn’t sell its own insurance products. Instead, it earns a commission for selling policies on behalf of its partner insurance companies. It specializes in finding affordable coverage for high-risk drivers. The company earned a rating of above 4 out of 5 from Trustpilot and the Better Business Bureau (BBB).
Rates and discounts vary depending on the auto insurance company you choose after using Freeway Insurance. However, the insurance broker has a record of providing great customer service.
Insurify uses proprietary data to analyze and compile auto quotes and calculate average car insurance costs to help drivers shop for insurance. Freeway average car insurance costs aren’t currently available, but understanding what affects your premiums and how to shop for car insurance may help you decide whether Freeway is the right company.
User-generated reviews and ratings indicate Freeway Insurance garners a high level of customer satisfaction. It received a 4.5 out of 5 on Trustpilot and a 4.25 out of 5 on the BBB website.1 2
Freeway Insurance reviews were largely positive. Policyholders comment on the helpfulness of its representatives and the ease of purchasing a policy with great rates.
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The insurance broker also received several negative reviews, particularly about lack of consistency and miscommunication.
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With Freeway, you can get a free quote for a liability-only or full-coverage policy. Freeway’s website also advertises the following additional coverages:
Discounts are one of the best ways to keep your auto insurance rates low. Below, you’ll find the types of discounts you can get when you buy a policy through Freeway Insurance.4
The car insurance market is very competitive and saturated, so finding a car insurance company that’s suited for you can be challenging. Here’s how Freeway Insurance compares to a few similar insurance companies.
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While Freeway Insurance is an insurance brokerage, Mercury is a traditional auto insurance company offering its own policies. Mercury can be a great option if you’re looking for affordable rates. However, it’s only available in 11 states and has many negative reviews.
Freeway insurance is a solution if you’re still searching for a car insurance company. It specializes in finding competitive rates for people with less-than-perfect driving histories.
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National General is a traditional car insurance company and can be a good option if you’re looking for a policy as a high-risk driver. But its rates are high compared to some of its competitors.
On the flip side, Freeway Insurance is a rate-comparison platform. It specializes in finding high-risk drivers the lowest rates for SR-22 insurance.
You’d file a claim with the insurance company you have a policy with, not Freeway. Your insurer may also ask you to fill out a proof-of-claim form that details the car accident. If applicable, your insurer may also ask for the incident’s police report.5
Additionally, you’ll want to figure out what your policy covers. If you have liability-only insurance and are at fault in an accident, you likely won’t receive coverage for vehicle repairs. Understanding your coverage is key when filing a claim.
If you have a question about your Freeway Insurance policy, call 1 (888) 443-4662 or email [email protected].6
Below, you’ll find answers to some of the most commonly asked questions about Freeway Insurance and its services.
Yes. Freeway Insurance is Better Business Bureau (BBB) accredited with an A+ rating. It’s not a traditional insurance company but an insurance broker. It lets you compare quotes from insurance companies to find a policy that suits your needs.
Since Freeway Insurance is a broker, it has no average cost data. The cost of your car insurance policy will vary based on your age, gender, location, claims history, and more.
Freeway Insurance doesn’t pay claims, as it’s a broker. Instead, it connects policyholders to insurance companies in its network. If you’re interested in an insurer’s claims handling, consider reviewing its ratings from third-party agencies like AM Best.
Freeway insurance has been around since 1987. It joined Confie, a personal lines agency, in 2008.7
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