You shouldn’t settle for a Mercury car insurance policy you’re not satisfied with. If you’re unhappy with an increase in your premium, how Mercury handled your claim, or general customer service, you should look into canceling your coverage.

Contacting your insurance agent is the quickest way to cancel your Mercury insurance policy. You can also request a cancellation form via email. If you cancel an active policy, you might have to pay a fee of $10–$50, depending on the state you live in.

Mercury cancellation policy

Mercury sells insurance products — including car insurance coverage and homeowners insurance — through a network of independent agents and brokers. If you need to cancel a current policy, you should contact your insurance agent. 

You’ll need to request a cancellation form from your agent. You can find your agent’s phone number on the Mercury customer portal, your insurance card, or a past Mercury bill. Once you receive the form, sign it and send it back.

If you can’t contact your agent, you can email [email protected]. Include your name, policy number, and information about your cancellation request. Mercury charges a flat fee if you cancel an active policy. The fee is $10 for California customers and $50 for drivers in other states.

If your policy expires when the term ends, you don’t have to pay any cancellation fees. Just make sure you set up your new policy days or weeks in advance to avoid an insurance lapse.

Step 1: Look up your renewal date

Try to cancel your insurance policy as close to your renewal date as possible to avoid a car insurance lapse. Lapses in coverage can be costly due to large fines, license suspensions, and accidents without insurance. States mandate insurance requirements for all drivers.

If your policy is almost up for renewal, you can avoid a cancellation fee by letting the coverage lapse. Knowing the renewal date can help you determine the best time to cancel your policy. You can find your policy renewal date on your policy declaration page, insurance card, or Mercury Insurance account.

Step 2: Compare car insurance quotes

Before you cancel your policy, check your coverage options with other insurance companies. Because you want to avoid a lapse in coverage, it’s essential to prepare for new coverage right away. Comparing quotes from multiple insurance companies can help you get the best deal on coverage, which is critical if you’re canceling to save money.

Review quotes from at least three insurance companies in your area to check rates and find the best policy for your needs. You should also inquire about discounts from the different insurers you’re considering. Once you know how much coverage costs, it’s easier to see whether there’s a better option. If you only have a quote from one insurer, it’s hard to tell if it’s a competitive rate.1

Step 3: Secure a new car insurance policy

After comparing rates, select the best insurer based on your coverage needs and budget. Set up the new policy so to prevent a coverage gap to avoid fees and out-of-pocket car repairs after you cancel with Mercury.

Once you have a quote from the new car insurance company or agent, you can set up coverage with a new insurer. The company typically performs a credit check and reviews your claims history.2

Insurers also require the following necessary information and documents to finalize your rate:

• Effective date: The date you want your new policy to start.

• Date of birth: The insurer needs your birth date to confirm your age, which can affect the rate for your car insurance policy.

• Vehicle identification number (VIN): Each policy covers specific vehicles, and your VIN provides information on the car you want to insure.

• Payment information or bank account: Most car insurers require you to pay monthly premiums or prepay for six to 12 months of coverage.

Step 4: Cancel your Mercury policy

Call your insurance agent who helped you establish coverage with Mercury to cancel your policy. Contacting your agent is the quickest way to cancel your policy because they can send you the cancellation form to complete.

But if you don’t have the contact information or can’t find it on your insurance card, email [email protected]. You must include your name, policy number, and information about your cancellation request.

Step 5: Follow up on your refund

If you paid your insurance premium in full up front, you’re eligible for a refund. Mercury will send a refund for the overpaid amount. But if you paid your premium in monthly installments, you don’t get a refund because you only paid for the coverage you used. If you have questions about the refund, ask your insurance agent or include it in your email when you cancel.

How Mercury quotes stack up vs. competitors

Mercury has higher rates than the national average of $103 per month for liability insurance and $182 for full-coverage insurance. Ultimately, how much you pay for coverage depends on your driving record, age, state, ZIP code, and more.3

Compared to some similar insurance companies, Mercury has competitive rates that skew slightly higher in some cases. Compare average costs from several insurance companies below.

Canceling Mercury insurance FAQs