New Jersey Manufacturers (NJM) Insurance Group is a regional property and casualty insurer that offers several lines of insurance to customers, including auto, homeowners, and renters insurance.
The average cost of car insurance from NJM is $69 per month for liability insurance and $93 for full coverage. NJM also has more than a dozen available car insurance discounts you can benefit from.
Before you decide if NJM is the right insurer for your coverage needs, you should compare quotes from multiple auto insurers. Here’s what you need to know about NJM, including coverage options and customer satisfaction.
Though NJM only offers coverage in a handful of states, eligible customers can enjoy many of the same benefits as policyholders at national auto insurance companies.
NJM has average car insurance rates below the national average and offers a lot of the same car insurance discounts as other companies. The company consistently receives high marks for its customer service from outlets like J.D. Power.
See how NJM compares to other large regional auto insurance companies in categories like customer service and coverage availability below.
Like many other car insurance companies, NJM offers a telematics driving program that monitors driving habits and can help you save on your car insurance premium.
NJM SafeDrive is a smartphone app that offers drivers feedback on acceleration, speed, braking, distracted driving, and more in an effort to encourage safer driving. If you enroll in NJM SafeDrive, you automatically receive a participation discount on your car insurance premium.2
You can enroll in NJM SafeDrive when you buy a car insurance policy from the company. The app uses sensors in your phone to measure your acceleration, braking, cornering, speed, and phone usage while driving. The app will calculate a driving score for each trip you take.
NJM has affordable average coverage, with an average monthly rate of $69 per month for liability-only insurance and $93 for full-coverage insurance.
The car insurance company’s rates fall well below the national monthly averages of $103 per month for liability insurance and $182 for full-coverage insurance.
You have a lot of choices when it comes to deciding on a car insurance company. Reading reviews from other customers and considering industry rankings can be great tools in helping you make your own selection. NJM has a customer review average of 4.7 out of 5 on Trustpilot, which indicates high customer satisfaction.
Consider the following information about customer reviews and industry rankings for NJM below.
NJM has incredibly positive reviews on Trustpilot. Customers cite transparent and attentive customer service from NJM.
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Negative reviews mostly cite frustrations about rates increasing and issues with repair shops.
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Ratings from industry and credit-rating organizations provide insights into an auto insurer’s reliability and quality. It’s always a good idea to check out car insurance companies’ standings with organizations like J.D. Power, AM Best, and the National Auto Insurance Commissioners (NAIC) when shopping around for a new car insurance policy.
NJM earned an above-average overall customer satisfaction ranking in the J.D. Power 2023 U.S. Auto Insurance Study.3 It also received a high financial strength rating from AM Best and a below-average number of complaints filed with the NAIC.
You can view the specifics below.
AM Best: A+ (Superior)
J.D. Power: 834 out of 1,000
NAIC Complaint Index: 0.19
The company has standard coverage options, including liability-only coverage that meets state minimum requirements and optional add-ons like comprehensive insurance and collision coverage.
If you’re an NJM policyholder, you can add the following coverages for additional vehicle protection:
Where you live will affect how much you pay for car insurance because of factors like minimum insurance requirements, motor vehicle theft rates, accident rates, population density, and more. NJM generally offers cheaper coverage options on average than other large regional insurers.
Here’s how much it costs per month on average to insure a vehicle in the five states NJM Insurance offers coverage in.
Car insurance companies take on a risk when they cover you, so your past driving history will factor into your quote. Incidents such as speeding tickets, at-fault accidents, and DUIs can all increase your car insurance premium. A clean driving record can help keep your premium low.
The table below shows how much you’ll pay for NJM coverage, depending on your driving history.
Your age is another key factor insurers consider when determining car insurance prices.
Teenagers and drivers younger than 25 pay the highest rates for car insurance because they lack experience behind the wheel. Premiums decrease for drivers with age, especially between ages 35 and 70, but rates can go up again for senior drivers older than 70 due to aging-related risk factors.
NJM Insurance offers the cheapest rates for drivers in their 60s and 70s, but drivers of all ages benefit from lower rates. Compare average full-coverage insurance rates by driver age below.
Car insurance companies typically offer a variety of discounts to help policyholders save money on coverage.
Here are some of the auto insurance discounts NJM Insurance offers:
Defensive driving course: You can save money by completing a defensive driving course. Specifics will vary by state.
Payment: You can earn a discount for enrolling in the insurer’s automatic payment plan, paying your policy premium in full, and signing up for paperless delivery of documents.
Full coverage: Drivers with both comprehensive and collision coverage can earn an automatic discount through NJM.
Good student: High school or college students who make the honor roll or dean’s list or have at least a “B” average or 3.0 grade point average qualify for a discount.
Home and auto bundle: You can earn a discount by bundling your auto insurance with homeowners, condo, or renters insurance.
Mature driver (CT, MD, OH, and PA only): Senior drivers who complete a driving course can qualify for a discount. Specifics vary by state.
Multi-vehicle: Insuring more than one car on the same NJM insurance policy will earn you a discount.
New car: You can qualify for a discount if you have a vehicle that’s 2 years old or less.
Vehicle safety equipment: Having an anti-theft, vehicle recovery device, anti-lock brakes, or passive restraints can qualify you for a discount.
Here’s a comparison between NJM Insurance and two other large regional insurers: Erie Insurance and SafeAuto (now a part of Direct Auto). The table below compares the companies’ average monthly quotes for liability-only and full-coverage insurance, as well as their IQ Scores.
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Like NJM Insurance, Erie Insurance is a regional auto insurance company. It provides coverage in 12 states. Erie also offers home, renters, condo, business, and life insurance.
Both insurers also cover motorcycles, boats, and classic cars. Unlike NJM, Erie offers recreational (RV) insurance.
Availability is the biggest difference between Erie and NJM. Erie sells coverage in more than double the number of states that NJM does.
NJM has lower average monthly costs for liability and full-coverage insurance, but both companies have solid discount offerings. But Erie has a couple of unique offerings NJM doesn’t, including a first-accident forgiveness program and a diminishing deductible, which decreases by $100 for each consecutive claims-free year (up to a maximum of $500).
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SafeAuto now operates under Direct Auto Insurance, which is an Allstate subsidiary. NJM and SafeAuto share some similarities when it comes to vehicle coverage offerings, discounts, and other insurance products. The biggest difference is that SafeAuto offers coverage in more than two dozen states.
Additionally, SafeAuto offers coverage to people regardless of their driving history, which may explain why coverage from SafeAuto can be so expensive. SafeAuto may be a good option if you have a less-than-perfect driving record, but if you live in one of the states NJM operates in, you can likely get similar coverage for a lot less money.
You’ll need to file a claim in the event of an accident, vehicle theft, or vandalism. You can file a claim with NJM 24/7 online or over the phone through the following steps:
Gather important information. You’ll want to have your insurance policy, contact information, and accident details before contacting NJM.
Contact NJM as soon as possible. You can start this process online or over the phone.
NJM will begin its claim process. The insurer will assign a claims adjuster and may require a vehicle inspection. NJM will take a statement regarding what happened and any photos you might have.
NJM will investigate. This will determine liability. Be sure to send NJM a police report and dashboard camera surveillance if you have it.
A claims adjuster will contact you. After the investigation, your assigned claims adjuster will go over your inspection outcome and provide the next steps.
The following information should help you determine whether NJM is the right insurer for you.
Yes. NJM is a legitimate car insurance company. It earns high customer and claims satisfaction rankings from J.D. Power, has an AM Best financial strength rating of A+ (Superior), and received a below-average number of claims filed with the NAIC.
The average cost of car insurance from NJM is $69 per month for liability insurance and $93 for full-coverage insurance. Coverage from NJM costs a lot less than the national average rates.
Yes. NJM ranks highly for customer and claims satisfaction. The company earned the third-highest ranking in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, scoring 900 out of 1,000 points. And NJM has an AM Best financial strength rating of A+ (Superior), which indicates a strong ability to pay out claims.
No. NJM doesn’t have new-car replacement insurance. This coverage type provides policyholders money for a new car of the same make and model, minus the deductible, rather than the depreciated value if the insurer deems the original vehicle a total loss.
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