How to Cancel Your Travelers Auto Insurance Policy in 6 Easy Steps (2025)
You can technically cancel your policy at any time, but Travelers may charge you a fee if you cancel before your renewal date.
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Founded in 1864, Minnesota-based Travelers Group is the eighth-largest auto insurance company in the U.S.[?] If you have a Travelers auto policy but are no longer satisfied with it, don’t worry. As a policyholder, you have the right to cancel and move on to a different car insurance provider.
Perhaps you found a cheaper premium with a different company. Or, you want to lock in a bundling discount with your homeowners insurance company. No matter why you decide to switch, comparing car insurance quotes from multiple insurers can help you find an affordable policy that meets your needs.
Quick Facts
In certain circumstances, Travelers may charge you a cancellation fee.
In addition to car insurance, Travelers also sells home, renters, condo, and landlord insurance.
It’s important to secure a new car insurance plan before you leave Travelers.
Ways to cancel your Travelers car insurance policy
You have multiple options for canceling your Travelers policy.
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Travelers cancellation policy
You can cancel any car insurance policy at any time, although most states require you to have continuous liability coverage. In most cases, insurers won’t charge you a fee for canceling your policy. However, if you cancel your policy very early in the term, Travelers might charge you a cancellation fee.
It’s a good idea to contact a Travelers agent or the customer service number (800-842-5075) for more information on the company’s termination policy and whether you’ll be responsible for any fees. And, if you prepaid your policy in full, you’ll want to ask how to receive a refund.
Travelers quotes vs. competitors
Before cancelling your car insurance with Travelers, be sure to compare rates from other companies to find the best rates and coverage available to you. The following table provides some insight into how Travelers' quotes stack up against some national competitors.
The below rates are estimated rates current as of: Friday, October 31 at 5:00 PM PDT.
Data reviewed by Konstantin Halachev
)
7+ years experience in data analysis
Ph.D. in Computational Biology
Insurance Company  | Average Monthly Quote: Full Coverage | Average Monthly Quote: Liability Only |
|---|---|---|
| USAA | $99 | $52 |
| State Farm | $109 | $56 |
| Allstate | $139 | $74 |
| GEICO | $139 | $91 |
| Progressive | $173 | $101 |
| Nationwide | $180 | $96 |
| The General | $180 | $94 |
| Travelers | $186 | $99 |
| Liberty Mutual | $218 | $161 |
Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.
Step 1: Look up the renewal date
First check your policy’s renewal date. This is based on when your auto insurance went into effect and your policy term. Most policies renew every six or 12 months.
You can look for your renewal date on your printed or digital Travelers insurance ID card or your policy’s declarations page. Another option is to log in to your online account or contact an agent.
Your renewal date is critical. You’ll want your new policy to take effect the day after your current policy ends, so you can avoid a lapse in coverage.
Driving without car insurance is illegal in 49 states and Washington, D.C. Plus, maintaining coverage will help you to avoid serious financial consequences in the event of a car accident.
Step 2: Compare car insurance quotes
Many companies provide car insurance. Since each insurer offers its own unique coverage options, deductibles, discounts, and premiums, it’s essential to shop around for a new policy.
Car insurance comparison websites can make the process of shopping easier by showing you real-time quotes from multiple top insurers. Some sites can even help you purchase a policy online, or put you in touch with a licensed agent.
Step 3: Think about why you’re leaving Travelers
While Travelers auto insurance has its pros, like various coverage options and the chance to work with an agent, it’s not perfect. It’s earned below-average customer satisfaction ratings and has an outdated mobile app. Before you terminate your Travelers policy, think about why you’re doing so.
It might be because of the bad customer service or the poorly designed app. Or you may want to leave because you’ve scored a great bundling discount with the company you use for home insurance, renters insurance, or life insurance. Or perhaps you found much lower auto insurance premiums elsewhere.
You don’t have to inform Travelers of your reasoning for leaving if you don’t want to, even though your agent will likely ask. However, if you hone in on it, you can simplify your search for a new car insurance policy because you’ll know exactly what to look for in a new provider.
Step 4: Secure a new policy
Don’t cancel your Travelers car insurance until you’ve locked in a new policy with a different insurance company. If you do terminate before you have a new plan in place, you may put yourself at risk, as it’s illegal to drive without car insurance in every state except for New Hampshire.
Also, if you cause an accident that results in property damage and injuries, you’ll be responsible for all the other party’s damages and medical costs. With a new car insurance policy, you can avoid these situations and gain the peace of mind that comes with being an insured driver.
Step 5: Cancel your Travelers policy
Once you’ve bought a new car insurance policy, it’s time to terminate your current one. Before you go through the process and cancel your Traveler’s auto insurance, however, make sure you have the following information on hand:
Your first and last name
Your policy number
Details on your new plan and its effective date
The easiest way to terminate your policy is via phone. Simply call Travelers customer service at 1 (800) 842-5075, and a representative will help you out. Another option is to meet with a Travelers insurance agent in person or send a letter in the mail to this address: Travelers, PO Box 5600, Hartford, CT 06102. Allow a few weeks for processing if you choose the mail route[?].
Step 6: Follow up on your refund
Depending on how you paid for your Travelers car insurance and when you cancel it, you may qualify for a refund for the unused portion of your premium. When you go through the termination process, make sure you ask the customer service representative or agent whether you’ll receive a refund.
If Travelers does owe you a refund, find out how the company will distribute it. They might send a check in the mail or deposit the correct amount to your account. Don’t hesitate to reach out for a status update if you don’t receive your refund within a few weeks of canceling.
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Travelers cancellation FAQs
When you cancel a car insurance policy, it’s important to line up new coverage immediately to avoid a lapse in coverage. Here are answers to some commonly asked questions about canceling a car insurance policy.
Does Travelers charge a cancellation fee?
Whether you’ll be on the hook for a cancellation fee will depend on when you terminate your Travelers plan. In most cases, however, you won’t have to pay a fee. Travelers may even owe you a refund for the unused portion of your policy. Feel free to double-check with a customer service representative or agent.
Where can I find new car insurance after I’ve canceled my Travelers policy?
The best way to find a new car insurance provider is through an online quote-comparison tool. All you have to do is answer a few basic questions. You’ll receive personalized quotes in minutes for free. No matter how you look for new coverage, enroll in it before you cancel to avoid a gap in coverage and the consequences that come with it.
Can I cancel Travelers auto insurance online?
You can use your online account to manage your existing Travelers car insurance policy. But the auto insurance company does not allow you to cancel online at this time. You may call customer service, meet with a Travelers agent in person at a nearby location, or send a letter in the mail. The fastest way to cancel is to call customer service.
Is it possible to pause a Travelers car insurance policy?
It would be convenient to be able to pause a month or two of your Travelers car insurance plan. Unfortunately, however, this is not an option. You’re responsible for paying your premiums or canceling your policy. Keep in mind that if you fail to make your payments, Travelers might cancel your plan on their own.
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