Allstate Home Insurance Review: Ratings and Quotes (2025)
Allstate provides a range of home insurance options but has fewer discounts than some competitors and below-average customer service ratings.
Excellent
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Operating since 1931, Allstate has been in the insurance business for a long time. Today, it’s the fourth-largest property and casualty insurance company in the U.S. by market share.1 Allstate provides a range of standard and optional home insurance coverages and several discounts to help customers save.
While Allstate’s quotes are lower than the national average, it doesn’t offer the cheapest home insurance compared to some competitors. It’s a good idea to compare home insurance quotes among multiple companies before deciding which is right for you.
Here’s what you need to know about Allstate homeowners insurance.
Allstate home insurance at a glance
Allstate home insurance coverage options
If your home sustains damage from a covered peril, your home insurance will kick in. With Allstate insurance, you can choose different limits for the following coverages:
Optional Allstate home insurance coverages
Other types of Allstate home insurance coverage include:
Green improvement reimbursement: Provides coverage for the extra cost of replacing damaged covered items with more energy-efficient items.
Water backup: Covers water damage from a broken sump pump or a drain backup.
Sports equipment: Provides additional coverage for expensive sports gear, like golf clubs or skis.
Musical instruments: Allows you to get additional coverage for musical items, like guitars or violins.
Yard and garden: Adds additional insurance to cover the cost of items like landscaping, trees, and ride-on mowers.
Scheduled personal property: Provides extra insurance for valuable appraised items, such as an engagement ring or antiques.
Availability of Allstate home insurance
Allstate home insurance is available in all 50 states and Washington, D.C. You can speak to an Allstate agent to understand the specific coverages available in your state.
Allstate home insurance cost
The average annual cost of an Allstate policy with $300,000 in dwelling coverage and a $10,000 deductible is $2,401, according to Insurify data. This is slightly lower than the national average of $2,584.
Allstate’s average home insurance cost is higher than competitors like State Farm, at $2,133, but lower than Nationwide, which has an average cost of $2,526.
Allstate average rates by dwelling coverage amount
Several factors influence the cost of home insurance, including how much dwelling coverage you have. The following table highlights the average rate of Allstate home insurance by dwelling coverage.
Allstate average rates by state
Where you live can affect the cost of home insurance significantly. For instance, home insurance coverage tends to be more expensive in states with a greater risk of natural disasters or higher crime rates. The table below presents Allstate’s average annual premiums by state.
How customers feel about Allstate home insurance
Before you decide if Allstate home insurance is right for you, it’s helpful to look at what third-party review sites and current and former customers have to say about the company. Currently, Allstate ranks below average on J.D. Power’s customer satisfaction index for homeowners insurance.2 The company has 1.2 out of 5 stars on Trustpilot and a higher-than-average number of complaints, according to the NAIC.3 4
Common customer complaints on Trustpilot and Reddit centered around the company’s inefficient and extended claims process.
Allstate industry ratings
Third-party agencies rate insurance companies on factors like financial strength, customer satisfaction, and customer complaints. You can use this information to determine if Allstate is right for you. The following table provides scores for some of the insurance industry’s most useful ratings.
Allstate home insurance discounts
If you want to save on insurance, make sure you compare companies’ available home insurance discounts. Here are some ways you can save on home insurance with Allstate:
Responsible payer discount: Save by paying your bills on time or paying in full.
Claims-free discount: Save when you switch to Allstate with no recent home insurance claims.
Welcome and loyalty discounts: Save when you switch to Allstate, and continue to save each year you stay with Allstate.
Homebuyer discount: Save if you’re a recent homebuyer or if you purchase a newly constructed home.
Easy pay plan: Save with automatic payments.
Early signing discount: Save by signing up for an Allstate policy at least seven days before your current one expires.
Windstorm-mitigation discount: This is available to Florida homeowners who install wind-damage mitigation features. To qualify, features must be verified through a licensed inspector or general contractor.
Allstate insurance bundling options
When you bundle your home and auto insurance, you can save up to 25% with Allstate’s multi-policy discount. You can also lower your premiums by bundling car insurance with condo or renters insurance or bundling a renters policy with motorcycle insurance. You can bundle two types of insurance or more. To see what bundling discounts are available in your state, speak to an Allstate agent.
How to file a home insurance claim with Allstate
If you need to file a home insurance claim with Allstate, here’s what to do:
Log into your Allstate My Account to start your claim. If you’re not an Allstate member, you can call 1 (800) 255-7828 to file a claim or create a guest account to track an existing claim.
Document the damage. The claims team may request detailed descriptions of damaged personal property. This can include notes on what’s damaged and photos. You’ll also want to note the date of the occurrence.
Get a damage inspection. Allstate will work with you to assess the damage properly.
Review the damage estimate. Your estimate is based on the details of your home insurance policy.
Repair your home. Choose a vendor from Allstate’s Good Hands Repair Network, or you can work with a contractor outside of Allstate’s network.
Review payment. Allstate may pay your claim directly to the repair vendor, or you might receive money for the estimate for covered damages.
Allstate vs. other insurance companies
With so many property insurers on the market, you might find it difficult to choose which home insurance company is best for you. To help, we’ve compared Allstate to a couple of its competitors — State Farm and Liberty Mutual.
Allstate vs. State Farm
State Farm insurance company has an even bigger market share than Allstate; it currently holds the No. 1 position, while Allstate ranks No. 4. When it comes to customer service and claim satisfaction, State Farm receives an above-average score on J.D. Power’s home insurance and customer claims study, while Allstate’s scores are below average.
Looking at annual premiums, State Farm’s average rate for $300,000 in dwelling coverage is slightly cheaper, at $2,133, compared to Allstate’s $2,401, according to Insurify data.
Allstate vs. Liberty Mutual
When it comes to overall market share, Allstate and Liberty Mutual are very close. While Allstate sits in fourth position, Liberty Mutual takes the fifth spot. Both insurance companies rank below average on J.D. Power’s customer satisfaction index. Additionally, the companies score very close on customer claims satisfaction, according to J.D. Power. Liberty Mutual hits the industry average with an 869, while Allstate scores just below the average, with an 868.
Allstate home insurance FAQs
Purchasing home insurance is a big decision. If you still have questions about whether Allstate is right for you, take a look at the following answers to some commonly asked questions.
Is Allstate legitimate?
Yes, Allstate is a legitimate insurance company. It has been operating since 1931 and today is the fourth-largest property and casualty insurance company by market share.
What is the average cost of Allstate homeowners insurance?
The average annual cost of $300,000 in dwelling coverage with a $10,000 deductible from Allstate is $2,401, according to Insurify data. Your homeowners insurance cost can vary based on factors like where you live and how much home insurance you need.
Is Allstate good at paying claims?
Allstate has a financial strength rating of A+ (Superior) from AM Best. This indicates that the company can afford to pay out claims. But Allstate received just below an average score on the J.D. Power Property Claims Satisfaction Study. Many people find the claims process slow and inefficient, according to customer reviews.
What company is more expensive: State Farm or Allstate?
On average, Allstate has slightly more expensive premiums versus State Farm for $300,000 in dwelling coverage, at $2,401 compared to $2,133 annually, according to Insurify data.
Is Allstate writing home insurance in California?
According to Allstate’s website, the company still offers a range of home insurance options to California residents. If you live in California, you can’t get a home insurance quote online; you’ll need to speak directly to a local agent.
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