Well Water vs. City Water: Which Is Better?

Well water and city water vary by cost and water quality regulations. Learn more about each water source and find out which one fits your needs.

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Your use of well water or city water often depends on your location. But knowing the key differences between well water and city water — like water quality, costs, and the effect on home insurance — can help you decide which option might work best for you.

In this article, you’ll learn some of the key differences between well water and city water.

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Well water vs. city water: What’s the difference?

Well water comes from a private well on your property that’s dug deep enough to tap into your property’s groundwater.1 The water is then pumped directly into your home’s plumbing. 

Well water comes free of charge, but you’ll pay a little each month for the pump’s electricity. You’ll also be responsible for testing the water for contaminants and covering the cost of treatment.

City water comes from a municipal water supply and typically originates from either a groundwater or surface water source.2 Federal law requires the water to be treated for safety. The city water company bills your home’s water usage, so your monthly water bill depends on how much water your household uses.

How can you tell if you have well water or city water?

Examine your property to determine whether you have well water or city water. Signs that your water comes from a private well include having a well pump or pressure tank inside or nearby your home. Plumbing pipes that connect to a pressure tank and run through your home may also signify well water.

If you’re still unsure where your water supply comes from, you can call the local water company to confirm if you have city water. If it doesn’t have a record of your address and you’ve never received a monthly water bill, you likely have a well.

How well water works

Well water is a private water supply most often found in rural areas that don’t have access to city water supplies. Wells can be dug/bored wells, driven wells, or drilled wells.

Wells tap into groundwater and use an electric pump to bring water into your house. Well water is free since it comes from your property. You’ll need to pay for the electricity that runs the well pump, but costs are typically minimal. You can also use solar power, which can come in handy during a power outage, to keep your well running.

Though if you need a new well, installation can be costly, averaging between $6,000 and $16,000. Costs could even run as high as $40,000 depending on well depth. You may also need to install your own septic system, which can cost up to $20,000.3

With a well, your home’s tap water supply isn’t dependent on your municipal water supply. But you’ll be responsible for ensuring the quality of your drinking water since private drinking sources aren’t regulated. Sometimes this may require a filtration system for minerals and heavy metals or a water softener for hard water.

The Centers for Disease Control and Prevention (CDC) estimates that about 1 in 5 private wells have at least one contaminant that can affect your health.4

Pros and cons of well water

Pros
  • No water bill: Aside from minimal electricity charges to run the well, you won’t have to pay for water usage.

  • Ability to live off the grid: With a well, you can have access to a water supply in very rural areas without having to rely on city water.

  • Natural water supply: Unlike city water, which is typically treated with harsh chemicals, well water often includes beneficial minerals and may only require filtration.

Cons
  • Water quality may not be on par with city water: Private wells can contain contaminants that may make the water unhealthy to drink.

  • Responsible for testing water: It’s important to check your well water quality regularly and treat for contaminants when necessary, which could be costly.

  • May lose water access: Wells run on electricity, so you’ll need a backup power source to use the sink and flush your toilets if you lose power.

How city water works

City water systems are most common in the suburbs and urban areas. The water supply typically comes from groundwater or surface water, like lakes and rivers.

Depending on the public water supply, a series of different treatments are used to ensure safe water quality. These can include coagulation, flocculation, sedimentation, filtration, and disinfection. Surface water typically requires more treatment than groundwater.

The U.S. Environmental Protection Agency (EPA) regulates city water under the Safe Drinking Water Act (SDWA). The EPA is responsible for setting drinking water quality standards and monitoring those that enforce these standards, like states, local authorities, and water suppliers.

Pros and cons of city water

Pros
  • Regulated water quality: City water is federally mandated to go through a series of treatments for safety, and water quality is tested regularly.

  • Continuous water supply: If you’re hooked up to city water, you won’t generally lose access to your water supply, even if the power goes out.

  • No drilling required: City water is piped into your home from the main water supply, so there’s no need to drill a well on your property.

Cons
  • City water isn’t free: You’ll have to pay for any water that you use, which could run up your monthly water bill if you’re not careful about water conservation.

  • Not always available: If you live in a rural area, your house may not be hooked up to the city water supply, meaning you’ll have no choice but to use well water.

  • Water requires chemical treatment: City water goes through a series of treatments, which sometimes includes bleach and chlorine to disinfect and fluoride to improve taste.

How water source affects home insurance

Homeowners insurance generally covers damage from a natural disaster to your water source — including city water lines and wells. Other types of damage to your water source typically aren’t covered, but you can add additional insurance coverage to help protect your finances.

For example, if you have city water, most insurers won’t cover sewer and water backups, but you can add this coverage to your policy. You can also purchase service line coverage to protect yourself financially if your main water line or well gets damaged.

Standard home insurance also doesn’t cover water damage related to flooding, but you can add flood insurance to your policy if you live in a flood zone.

Keep in mind that if your house suffers extensive water damage, your insurance company may deny your home insurance claim.

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Well or city water: Which should you choose?

Depending on where you live, you may not be able to choose between well or city water. If you’re in a rural location, well water may be your only option. In the suburbs and urban areas, your home may already be hooked up to the municipal water supply, or you may not have access to land where you can drill a well.

While well water is free, it’s not always safe to drink. Plus, if you need to provide maintenance on your existing well or drill for a new well, it could cost you thousands of dollars. City water, on the other hand, is required by federal law to be treated for safety. But if you have city water, your local water company will charge you for any water your household uses.

Well water vs. city water FAQs

Here’s a closer look at some commonly asked questions that can help you decide between well water or city water.

  • How common is well water in the U.S.?

    More than 23 million U.S. households get their drinking water from private wells, according to the Environmental Protection Agency (EPA). People who use well water often live in rural areas.5

  • How much does well water cost?

    Unlike city water, well water doesn’t cost anything except the electricity to run the pump. But you’re responsible for covering the cost of testing and treating well water for contamination. Plus, if your well needs maintenance or you need to drill for a new well, costs can add up fast.

  • Is well water hard to maintain?

    Yes. Since well water isn’t regulated, you’re responsible for testing and treating the water quality for contaminants, such as coliform bacteria, lead, chloride, and more.

    It’s recommended that you test your well water annually for common contaminants. But if you notice a change in appearance, odor, or taste or experience heavy flooding in your area, you should test your well immediately.6

  • Is well water better for the environment?

    Well water can be better for the environment than city water since it comes straight from the ground and isn’t treated with chemicals. Some wells also use a solar pump to get the water from the well to your house, which can save on electricity.

  • Is well water better for your health?

    It depends. While some wells naturally have clean drinking water, well water isn’t always regulated or treated for contaminants like city water. According to the CDC, 1 in 5 wells are contaminated with at least one chemical that can affect health.

Sarah Archambault
Sarah Archambault

Sarah Archambault enjoys helping people figure out how to manage their finances and credit. She covers auto financing, banking, credit cards, credit health, insurance, and personal loans. Her work has been featured on Credit Karma, Experian, LendingClub, Sound Dollar and USA Today Blueprint. She also writes for national insurers, banks and financial institutions like Aetna, MassMutual, Stripe, and UnitedHealthcare. 

Sarah has been a contributor at Insurify since December 2022.

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